Service Philosophy
—— Quality First, Service Foremost
1. All fire products sold by our company enjoy a one-year "Three Guarantees" service.
2. Within the scope of after-sales service, our company will implement paid annual inspections and repairs for all products. All hardware parts incurred during repairs will be charged at our company's cost price.
3. After-sales service response time: respond within 30 minutes after receiving the customer's repair call, sincerely apologize to the user, promptly propose solutions, and arrive at the site within 12 hours to organize repairs.
"Fire safety is of paramount importance"
- Safeguarding people's lives and property -
1. Service Tenet
The company has established a complete service system, formed a professional service team, provided high-quality services, and helped customers satisfactorily solve encountered problems. Our engineers will design systems from multiple perspectives based on customers' specific needs and provide complete solutions in accordance with fire protection design standards. Product agents, distributors, and regional offices across the country also provide reliable guarantees for timely communication between customers and the company.
2. Technical Support
Answer customers' questions about product performance, system configuration, wiring, installation, and related technical issues, and design feasible solutions.
According to customer needs, we will arrange professional technicians to provide on-site installation guidance.
3. Technical Training
After technical personnel complete debugging normally, the manufacturer's technical staff will provide free training services for system operation and maintenance personnel.
4. After-sales Service
Users can consult technical issues via service phone and receive professional and clear solutions.
Within the warranty period, faults or damages caused by human factors and irresistible factors, as well as faults or damages caused by improper operation, product modification, disassembly, or assembly, will be subject to paid repair services.
Repair services.
5. Feedback Information
We humbly accept various customer feedback, collect various conditions of equipment operation, analyze and summarize, and actively take corresponding measures and improvement methods. We are very willing to hear any evaluations about our products or services and will give full respect. Your comments, suggestions, opinions, or feedback will be taken seriously and responded to promptly within our capabilities.
circumstances.
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Hebei Yimuda Animal Husbandry Machinery Co., Ltd. focuses on providing all-round mechanical equipment solutions for the animal husbandry industry. Hebei Yimuda Animal Husbandry Machinery Co., Ltd. focuses on providing all-round mechanical equipment solutions for the animal husbandry industry. Hebei Yimuda Animal Husbandry Machinery Co., Ltd. focuses on providing all-round mechanical equipment solutions for the animal husbandry industry. Hebei Yimuda Animal Husbandry Machinery Co., Ltd. focuses on providing all-round mechanical equipment solutions for the animal husbandry machinery Co., Ltd. focuses on providing a full range of mechanical equipment solutions for the livestock industry
Hebei Yimuda Animal Husbandry Machinery Co., Ltd. focuses on providing all-round mechanical equipment solutions for the animal husbandry industry. Hebei Yimuda Animal Husbandry Machinery Co., Ltd. focuses on providing all-round mechanical equipment solutions for the animal husbandry industry. Hebei Yimuda Animal Husbandry Machinery Co., Ltd. focuses on providing all-round mechanical equipment solutions for the animal husbandry industry. Hebei Yimuda Animal Husbandry Machinery Co., Ltd. focuses on providing all-round mechanical equipment solutions for the animal husbandry machinery Co., Ltd. focuses on providing a full range of mechanical equipment solutions for the livestock industry
Email:395136919@qq.com
Landline:+86-0790-6211199
Mobile:+86-13807905118 Manager Cai
Address:No. 1687, Mingyue Huacheng, Baizhu Road, Yushui District, Xinyu City, Jiangxi Province
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Manager Cai